Last Updated: January 1, 2026
This Consent to ESIGN and Electronic Communications (“E-Sign Consent”) constitutes your consent to receive disclosures, communications and other information in electronic form from Cleva Technologies Inc., its affiliates, subsidiaries (including Cleva Payments, Inc.), successors, assigns, agents and third-party providers (collectively, “Authorized Parties”). This E-Sign Consent applies to all current and future communications related to your access to and use of the Cleva website at https://getcleva.com, including any subdomains and our mobile application or other digital platforms that you may have access to from time to time (the “Platform”), as well as your use of any products and services offered through the Platform, whether offered by Cleva or by a third-party provider, including any accounts provided by our third-party bank partners (the “Services”).
“We”, “us” and “our” refers to the Authorized Parties. “You” or “your” refers to the person providing this E-Sign Consent. “Communications” means any disclosure, notice, and other information from us or our representatives or agents to you, which includes but is not limited to any agreements with us and any other customer agreements, terms of service, disclosures, privacy policies, bank account statements, transaction histories, notices, responses to claims, fee schedules, transactional communications, and all other information in connection with your access to or use of the Platform, and your use of the Services, including but not limited to information that we are required by law to provide to you in writing.
By clicking the “I AGREE” button or otherwise acknowledging your consent electronically, you agree to this E-Sign Consent and you confirm and agree that:
Your consent is effective immediately and will remain in effect until you tell us that you no longer agree to receive Communications electronically by sending us notice in the manner described in the “Withdrawing Consent; Paper Communications” section below.
We will provide Communications to you by posting them on a website or mobile application (which includes but may not be limited to our website or other parts of the Platform), which may occur without us providing notice to you or by emailing you at your registered email address. You agree that electronic delivery of Communications in any of the ways described above will constitute good and effective delivery to you when posted to a publicly available website, to your mobile application, or when sent to your email address, regardless of whether you actually or timely received or accessed the Communications. You agree to check the Platform regularly, as you may have no other way to know the Communications have been delivered to you. It is your responsibility to keep your registered email address up to date so that we can communicate with you electronically, and you agree that we are not responsible for any delay or failure in your receipt of any email notice that is not caused by our failure to send such a notice to your registered email address. You can change your registered email address by emailing us at contact@getcleva.com or by updating your information in your Cleva Account. You agree that any email address you provide us may be used by us to provide you with Communications, and you agree to notify Cleva of any changes in your email address at least five (5) days before the change.
To electronically receive, view and save or print the Communications, you must have access to a computer or mobile device with a connection to the internet that is equipped with the following, and an operating system that supports these requirements:
We will provide you with notice of any significant change in the hardware or software requirements needed to access or retain Communications electronically. Your continued use of our electronic services after receiving notice of updates to these requirements constitutes your acceptance of the changes and your reaffirmation of this E-Sign Consent.
Prior to creating a Cleva account, you may withdraw your consent to electronic disclosures by exiting the Platform. Additionally, you are free to withdraw your consent to receive electronic Communications at any time you choose. You may also request that we send you paper copies of Communications that the law requires us to provide to you. If at any time you wish to withdraw your consent or request paper copies of Communications, you can do so by contacting customer support by telephone at (415) 729-5541 or emailing us at contact@getcleva.com. You agree that if you withdraw your consent or request paper copies of Communications, we may close your Cleva account or otherwise restrict, revoke or terminate your account and your access to other Services, subject to the terms of any additional agreement we have with you. Such termination does not exterminate any obligations you may have to any of the Authorized Parties. To the extent permitted by law, we may also charge you a reasonable service charge for the delivery of paper copies of any Communication.
If you decide to withdraw your consent, the legal effectiveness, validity and/or enforceability of prior electronic Communications sent before your withdrawal will not be affected.
Your consent to this E-Sign Consent means that Communications we provide to you electronically shall have the same effect as if provided in paper form. A message alerting you that Communications are available electronically, provided that the Communications are made available electronically, shall have the same meaning as if we had provided them to you in paper form, regardless of whether you actually view them, unless you have withdrawn your consent pursuant this E-Sign Consent, prior to receiving such Communications.
You agree that we may modify or change the methods of disclosure described herein, and that we may send you Communications in paper form at our option, though we assume no obligation to do so. We will provide you with notice of any such modification as required by law.