Referral Terms of Use

Last Updated: August 31, 2023

Introduction

Cleva Technologies, Inc. (“Cleva”, “we”, “us”, “our”) is a technology platform that enables our users to carry out payout and remittance services (“Services”). We intend to create a referral program that will allow users of our Platform (“Client”) to refer new customers (“Referral Customers”) to our platform for the purpose of utilising our Services. (“Referral Program”). These Referral Terms of Use (“Terms”) shall govern our Referral Program, providing you with information about our Referral Program such as referral eligibility, referral link, referral reward, referral obligations, and all other terms and conditions.

By participating in this Referral Program, you agree to be bound by these Terms. To this end, we recommend that you read through carefully to understand the terms, conditions, rights and obligations that are incidental to these Terms.

By accessing and clicking on “I Agree”, you acknowledge that you have reviewed these Terms and agree to its terms and conditions stated herein.

1.
Version Control

We may make changes to these Terms from time to time and when we do, we will update the “Last Updated” date given above. We may notify you through your registered email address on the Platform of the revisions made to this policy. However, you understand that this may not always be practicable and when that occurs, you agree to waive your right to notification.

It is your responsibility to review this policy frequently and to stay informed of all changes which may be made to it. The current version of this policy will supersede all earlier versions from time to time. By using our services after a revision has been made to this policy, you consent to be bound by the changes we made.

2.
Definitions
    2.1.

    The following words shall have the meaning assigned to them in this Policy:

    2.1.1.

    Client means all existing users of our Services who meet the eligibility requirements for referring new customers to us

    2.1.2.

    Services means functionality we provide to our customers (e.g. opening a USD account and local currency payouts)

    2.1.2.

    Services means functionality we provide to our customers (e.g. opening a USD account and local currency payouts)

    2.1.3.

    Referral Rewards means the reward that Client receives when they successfully refer new customers in accordance with the requirements provided under this Policy,

    2.1.4.

    Referral Program means this program which is the subject of this policy that we have put in place to enable our Clients refer new customers to our platform

    2.1.5.

    Referral Customer means a person who successfully signs up and utilises any of our Services by using a referral link assigned to any of our Clients

    2.1.6.

    Terms means this Referral Terms of Use

    2.1.7.

    Potential Clients means customers within the relevant geographical areas who are interested in participating in the Referral Program.

3.
Referral Eligibility
    3.1

    In order to be eligible for the Referral Program, you must fulfil the following criteria:

      3.1.1.

      must be a registered user of our platform

      3.1.2.

      must be an active and verified user of our platform Suspended or terminated accounts shall not be eligible for Referral Rewards.

4.
Referral Link
    4.1

    We will provide you with a referral link when you sign up for Cleva.

    4.2

    You can share your referral link with Potential Clients to refer them to Cleva.

    4.3

    Upon clicking the referral link, we collect basic customer identification information from the Potential Client.

5.
Referral Reward
    5.1

    When you refer a customer who proceeds to sign up on Cleva using your referral link, provides all the customer due diligence information, as well as completes the required actions, both you and the referred customer may be eligible for a Referral Reward,

    5.2

    We shall go through every referral to ensure that it meets the requirements that we have stipulated in these Terms.

    5.3

    The specific Referral Reward will be determined by us and may be subject to change at our sole discretion.

    5.4

    You must provide valid contact information, including a verified email address and phone number, to receive referral rewards. We reserve the right to disqualify referral with incomplete or inaccurate contact details.

    5.5

    You agree that the Referral Rewards shall only be sent to your Cleva account and the same account shall serve as the designated account for the receipt of all other incentives that we may award you from time to time.

6.
Referral Actions
    6.1

    In order for you to be eligible for the Referral Reward, the referred customer must satisfy the specified referral actions which include but are not limited to:

      6.1.1

      completing the registration process;

      6.1.2

      Receive a deposit of at least $300 (or any qualifying amount set by Cleva from time to time);

7.
Referral Tracking
    7.1

    We shall maintain an effective and comprehensive referral tracking system to record and monitor all referrals made to us.

    7.2

    The Tracking system shall include details such as the date of referral, the referred customers’ names, their contact information and such other requirements as we may require from time to time.

8.
Referral Reward fulfilment
    8.1

    The Referral Reward will be credited to your Cleva account and the referred entity’s account after the referred entity completes the required Referral actions.

    8.2

    We reserve the right to withhold or revoke the Referral Rewards if we suspect any fraudulent, suspicious or abusive behaviour.

9.
Maximum Referral
    9.1

    The maximum referral award you can earn will be determined by Cleva at its discretion. Any additional referrals made above this limit shall not be eligible for Referral Rewards.

    9.2

    We encourage Clients with a substantial social media presence or following to participate in the Referral Program as we may consider them for special incentives and programs.

10.
Children’s Privacy
    10.1

    By participating in this Referral Program, you consent to receive marketing communications from us, including newsletters and updates related to the program and its services.

    10.2

    You also grant us the permission to use your name, username, and profile picture for promotional and marketing purposes related to the Referral Program.

11.
Changes and Termination
    11.1

    We reserve the right to modify or terminate the Referral Program or these Terms at any time without prior notice.

    11.2

    Any changes to the Referral Program or Terms will be effective upon posting on our website.

12.
Compliance with Applicable Laws
    12.1

    Participants in the Referral Program must comply with all applicable laws and regulations and must not engage in any fraudulent, deceptive or abusive practices.

    12.2

    As participants in the financial services industry, we uphold stringent measures to prevent the misuse of our services for fraudulent purposes such as money laundering, terrorism financial, proliferation financing and other unlawful activities. For this purpose, we shall carry out comprehensive CDD procedures, ensuring that we screen Potential Clients against various public records and sanctions lists.

    12.3

    We shall also continuously monitor the activities of Referral Customers to ensure that they are compliant with Anti-Money Laundering/Countering Financing Terrorism (AML/CFT) Laws and Regulations that are applicable to their various geographical locations.

    12.4

    Additionally, we retain transaction records as required by law to serve as vital support for law enforcement agencies during investigations.

13.
Limitation of Liability
    13.1

    We shall not be liable for any damages,, losses, or expenses arising out of or related to the Referral Program, including but not limited to Referral Rewards or any technical issues related to the Referral Link.

    13.2

    You agree to indemnify and to hold us harmless from and against any misuse or illegal use of the Referral link by Employees, Contractors, Beneficial Owners of your company or any third parties who gain access to the link through any carelessness, negligence or inadvertence of yours.

14.
Governing Law and Dispute Resolution
    14.1

    These Terms shall be governed and construed in accordance with the Laws of the Federal Republic of Nigeria, without regard to conflict of laws principles.

    14.2

    In the event of any dispute between you and Cleva, we shall resort to negotiation. Where negotiation lasts for a period of 14 days without successfully resulting in the termination of the dispute, arbitration shall be our next point of call;

    14.3

    Arbitration shall be before a single arbitrator jointly appointed by the parties, and the seat of arbitration shall be Lagos state, Nigeria;

    14.4

    Where we fail to reach an agreement on the appointment of the arbitrator within a period of 30 days from the issuance of the notice of arbitration, the arbitrators shall at the request of any of the parties be appointed by the chairman of the Chartered Institute of Arbitrators, UK, Nigerian Branch.

    14.5

    Any part of these Terms found to be inconsistent with the provisions of the Governing law shall be deemed severed. However, such severance shall not affect that legality or enforceability of the other parts of this Notice.

15.
Contact Us

If you have any questions, requests, or concerns regarding these Terms or any other information regarding our Referral Program(s), please contact us at legal@getcleva.com.